For Philanthropy the Answers Are All Around Us

One of my favorite lessons about faith is the story of a man caught in a flood praying to be saved as the water rises. Two boats, and a helicopter, come and are sent off as he trusts that his prayers will be answered. When he eventually drowns and goes to heaven he asks - why did you not answer my prayers? The simple answer, "I sent two boats, and a helicopter." I am reminded of this story when I hear about what fundraisers, and others involved in philanthropy, say is needed to be successful. There never seems to be enough information, technology, personnel, and good donors. Imagine telling this tale at the pearly gates. I'm not sure a sympathetic audience awaits. Do you really want to make the case for information being in short supply? Is the technology available not amazing enough for you? Good people seem hard to find, but how many good people have left your organization in frustration? And with...
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Unrelated Income and the Unexpected Consequences to Your Mission

The IRS report on unrelated business income at colleges and universities reminded me of the potential perils of creating revenue from activities unrelated to your mission. I am not thinking about the tax consequences; I will leave that to the folks in Washington. I am pondering the consequences to the mission, and by association, fundraising. This issue first came to my attention while I was working with a well-known university. We were discussing the giving patterns of affluent alums when a major gifts officer lamented about people who only made a gift in a year when they went on the alumni trip. These were not ordinary trips. They were 10-14 day adventures combining exotic locations and encounters with famous people. Faculty who were experts in the areas being explored rounded out the experience. Soon after this I was at a museum delivering their screening results and heard the same comment. Edu-cations had become all the rage and it certainly made sense for the...
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Donor Retention Begins at Home

Reading Underdeveloped: A National Study of Challenges Facing Nonprofit Fundraising was a sobering event. I have heard all of these complaints over the years, but seeing how truly pervasive they really are transformed them from anecdotal stories into systemic problems. It was certainly disturbing to learn how many development directors want to leave their jobs:   But this chart was downright terrifying:   Even in high performing organizations a culture of philanthropy is only present in 36% of organizations, and for everyone else 12%. It looks like we have created a culture of unhappiness, and it’s coming through to donors as they stop giving, or don’t start at all. No matter how good you are at compartmentalizing your life, if you are unhappy then your donors (and prospective donors) will pick up on it. This is why we included a special session on the topic at our upcoming Donor Retention Bootcamp: It’s Coming Through!  Politics, silos, dysfunctional teams, and demanding donors are just a few of the reasons...
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Part 2 – Best of Breed vs. Best of Vendor – The Blackbaud & Convio Saga Continues

Another day, another delay in the Blackbaud/Convio saga. My Google Alert set-up just for this unfolding drama took me to the page Blackbaud has set-up to cover the intended Convio acquisition: What is the latest update? Regarding the offer for Convio shareholders to tender their shares, on March 21, 2012, Blackbaud announced that it has extended the expiration of its cash tender offer for all outstanding shares of common stock of Convio to midnight, New York City Time, on Wednesday, April 4, 2012. The expiration date of the tender offer may only be extended in increments of no more than ten business days each, pursuant to the terms of the merger agreement between the companies. Regarding the ongoing DoJ process, Blackbaud will continue to respond to informal requests by the DoJ to provide additional information about its business, discuss the proposed transaction and answer any additional questions raised by the DoJ staff. Blackbaud remains committed to working cooperatively with the DoJ as it...
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Director of Mission Advancement

Like a lot of you, I subscribe to numerous listservs serving the nonprofit space. Advance-L, PRSPCT-L (and yes, every time I type that, I do sing it –in my head – to the tune of that Aretha classic), CFRNET, FUNDSVCS – the list goes on and on. And of course with Twitter, I have created my own listserv of sorts – following (including Twitter lists others have created) other Tweeps with similar interests to my own. One aspect of listservs which intrigues me is the title contained in the posting – not the subject title, but the poster’s job title. This morning, someone posted with a question regarding database conversion and whether or not anyone had a calendar of events or a checklist of tasks they had found to be helpful in the process.  This person’s title? Director of Mission Advancement & Donor Stewardship. I absolutely LOVE the insertion of the word mission before the word advancement. David and I (along...
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Prospects Most Likely to Go MGO

A list of companies most likely to go IPO came across my Facebook wall the other day, and this list was created by Goldman Sachs. Now, most of you will say, “Well, so what, it’s another list.” But something caught my eye in this piece, as the companies listed are STARTUPS: “So why hold a conference for early stage companies if you’re an IPO underwriter? Well, the event basically functions as an extremely foresighted form of lead generation. According to multiple people I spoke to, these are the 30 or so startups Goldman has designated as potential IPO candidates. And it wants to make a relationship as early on as possible, in case some of them actually do and need Goldman’s services in the process.” Oddly enough, nonprofits might be able to learn a thing or two from GS… What are your organization’s steps to identify who, amongst your constituents, members, and prospects, are most likely to go MGO (major gift offering)? Has your organization developed...
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The End of the Comprehensive Fundraising Campaign?

When what has always worked stops working (or no longer works like it use to) you start to see innovation. I was reminded of that when I saw an article from Inside Higher Ed about Beloit College foregoing the usual 5-7 year comprehensive campaign. Instead they are are going to have a "modular" or "project based" campaign where the focus will be one or two projects over a short period of time. "Administrators hope the approach will set them apart from other institutions, motivate faster giving, and excite donors who can see a quick turnaround on their investments. In total, administrators believe the new approach will raise as much money, if not more, for the college than a traditional model." I think they are onto something. Surveys have shown donors are tired of long, drawn-out campaigns which are followed all too soon by yet another campaign. One of Beloit's donors said, "You can see evidence of what you’ve done and that it’s...
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Desperately Seeking Mathematicians

It warmed my heart (and it was extremely cold here this a.m., in FLORIDA, so I needed that warmth) to hear a piece on NPR regarding math degrees and BIG DATA. Reportedly, mathematicians can make sense of this data for businesses. No doubt this is true, and “intense curiosity to understand what’s behind the data is a common trait amongst such mathematicians.” I would argue people with BIG LOVE of research (like us – that is, a love of prospect research and data mining) all have this trait as well, with or without math degrees. How many nonprofits and higher ed foundations look for (and hire) mathematicians? Perhaps you should share this NPR story with your HR department, to adjust the requirements for certain development positions. Hey, I’m not suggesting you stop hiring those of us with library science, information studies, history, and/or English degrees. Read on and see why math majors should be included, too. McKinsey released their results of...
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Holiday Giving

So, here it is, two days post Thanksgiving weekend - yes, we've successfully prolonged this one-day holiday into an entire weekend, and if your school system is like ours, it's a 5-day weekend, according to my teenage son, which made yesterday quite the rude awakening for said teenage son. In reflecting on our holiday, and writing this blog post, I came across my dinner preparation to-do list, as follows: Make cranberry sauce  Start turkey  Put turkey in oven no later than 2 p.m. Mix together mama’s sweet potato casserole Take rolls out of freezer Start Brussels sprouts Start pumpkin soup when turkey is resting Open pinot noir Make turkey gravy Put in rolls and sweet potato casserole Of course, as with all cooks, the recipes were tweaked to the tastes of the cook (moi) and the family members. We enjoyed our Thanksgiving meal in the evening, which is unlike my traditional family T-day schedule, a noonish feasting so one may graze the rest of the day. Why, you ask, did we...
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